Privacy Policy

At LearnGen, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and share personal information in connection with our tutoring services. By engaging with our services or using our website, you agree to the terms of this policy.

We collect personal information such as your name, contact details (email, phone number, address), student information (including name, age, and educational background), and emergency contacts. We may also collect billing information, which is securely processed by trusted third-party payment providers. If you use our website or online platform, we may automatically gather usage data such as your IP address, browser type, pages visited, and session duration to help us improve our services.

The information we collect is used solely for the purposes of providing and managing our tutoring services, communicating with clients and students, scheduling sessions, processing payments, monitoring academic progress, and complying with legal obligations. We may share necessary information with tutors or administrative staff directly involved in delivering our services. In some cases, we may use third-party service providers, such as payment processors or scheduling tools, who are required to handle your data securely and confidentially. We do not sell or rent your personal information to any third parties.

We take data security seriously and implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or loss. Access to personal data is restricted to only those who need it to perform their duties.

Depending on your jurisdiction, you may have certain rights over your personal data, such as the right to access, correct, or delete your information, or to withdraw consent. To exercise any of these rights, you may contact us at [insert contact email].

Our website may use cookies or similar technologies to enhance your experience and gather website usage statistics. You can manage cookie preferences through your browser settings.

We are especially mindful of children’s privacy. We only collect personal information from students under 15 years of age with parental or guardian consent, and only for the purpose of providing educational support. We do not knowingly collect or use this information for any other reason.

This Privacy Policy may be updated from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our services after changes are posted will signify your acceptance of those changes.

If you have any questions or concerns about this policy or how your information is handled, please contact us at LearnGen,  gxj274@miami.edu or +1 (936) 261 8827.